Membership Experience Manager

The Yard Gym is a quickly-growing gym and lifestyle brand, now coming to Holland, MI. Not just a gym - but a culture built on energy, excellence, and growth.

We’re looking for a full-time Membership Experience Manager to lead our Front of House operations at The Yard Gym Holland. This is a HUGE role in our business — you’ll be the first impression for many members and leads, and you’ll be responsible for helping them take the next step in their fitness journey. This is not just a desk job. It’s a career-launching opportunity in sales, community building, and leadership.

Responsibilities:
- Greet every member and guest with energy and professionalism.
- Manage inbound leads: phone calls, texts, walk-ins, and social media inquiries.
- Convert trial participants and prospects into long-term members.
- Handle membership sign-ups, billing, and account management.
- Keep front desk operations organized and efficient.
- Support the culture of The Yard by building authentic relationships with members.

Qualifications:
- 1+ year of sales, customer service, or hospitality experience (preferred).
- Outgoing, confident communicator who loves people.
- Organized and dependable — thrives in a fast-paced environment.
- Competitive and motivated by hitting goals.
- Passion for fitness and community is a huge plus.

Compensation & Perks:
- Base hourly pay + commission on membership sales.
- Free Yard Gym membership.
- Be a part of a fast-growing brand redefining fitness across the globe.

Timeline:
The Yard Gym Holland opens November 22, 2025. We’re hiring NOW so you can be fully trained before launch.