Special Projects Coordinator - Office of the Chief Operating Officer (Management Services)

Are you looking for a career with Purpose? A learning environment to enhance your leadership skills?  The Office of the Chief Operating Officer of Management Services is looking for an energetic, forward-thinking Special Project Coordinator to join our team.

This position performs high-level analysis, project management, and coordination work on behalf of executive leadership by managing special initiatives, tracking departmental and council-related requests, supporting citywide programs and strategic priorities, and serving as a liaison across departments to ensure timely communication, execution, and follow-up on assigned projects.

Reporting to the city’s Chief Operating Officer and supporting the Management Services organization, this individual will play a pivotal role in advancing initiatives that improve services across the city and have direct impact on the lives of Savannah residents and visitors. This position offers direct exposure to the complex work of managing the city and provides a launchpad for gaining experience at the center point of government. 

With a focus on strategic plan implementation, project management, process improvement, employee and leadership engagement and accountability, and tracking and managing performance across functions, this position offers the opportunity to work directly with the city’s senior leadership to improve the effectiveness and efficiency of government services, implement the key elements of the city’s strategic plan and track and coordinate special projects. Skills in data and analytics and an eye for the efficient use of technology is a plus. 

We offer an excellent benefits package to include health, dental and vision, defined contribution plan (457b), life insurance, wellness programs, vacation, sick leave, 12 paid holidays, employee assistance program, tuition reimbursement and more!

 

Submit your application today!

Essential Job Functions

Tracks and manages all requests from Mayor and Council directed to the assigned office or departments; ensures completion and provides status updates to the City Manager’s Office.

Collect and interpret complex data from various sources on specialized topics related to City or Department programs.

Coordinates citywide initiatives and projects assigned by the Chief Officer or City Manager, ensuring deadlines and expectations are met.

Prepare and maintain technical, informational, and analytical reports; develop charts, maps, graphs, spreadsheets, flyers, brochures, and presentations

Monitors departmental performance metrics, deliverables, and milestone reporting to support accountability and progress tracking.

Serves as liaison between executive offices and internal departments, maintaining effective communication and alignment on shared priorities. Provides information, reports and assistance to internal and external customers.

Develops and prepares PowerPoint presentations, memos, reports, and other materials for the Chief Officer or City Manager to use in internal meetings or public forums.

Project planning and development by conducting research, preparing project charter/scope and developing budgets. Develops RFPs/RFQs, develops consultant evaluation criteria and bidding procedures, verifies contract expenditures and compliances.

Research policies, procedures, and programs; compiles information to support decision-making and improve internal operations.

Facilitate project team meetings, public hearings and meetings for the community at-large, advisory boards and city council. 

In the absence of the Executive Assistant staff, maintain continuity of calendars, meetings and logistics and materials for department or executive-level meetings.

May oversee special events or campaigns tied to community engagement, strategic planning, or public reporting efforts.

Performs other related duties as assigned.?

Minimum Qualifications

Requires a Bachelor’s degree in Public Policy, Public Administration, Urban Planning, Political Science, Economics, Finance or Business Administration or a degree in a closely related field; with one to three years of program/project management and/or supervisory experience in management, analysis and oversight of major projects or an equivalent combination of education, training and experience.

Strong written and oral communications skills, experience preparing presentations, coordinating inter-department/inter-agency projects, analyzing and interpreting data sets, and strong skills in building and maintaining working relationships at all levels is required.  Master’s Degree is a plus. 

Must possess and maintain a valid state driver's license with an acceptable driving history. 

Additional Information

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge of general principles and practices of municipal, federal, state and/or local governments. 

Skilled in drafting and implementation of policies and procedures and other supporting program documents.

Ability to take direction, while working independently and exercising considerable independent judgement in resolving issues as assigned. 

Ability to collect and analyze information from various sources on a variety of specialized topics including complex financial, budget, performance or administrative issues.

Effectively establish and maintain working relationships with staff, management, city departments, community organizations, boards and commissions and represent the office professionally in multiple settings. Knowledge of computers and other modern office equipment.

Skills in gathering, interpreting and presenting data. 

Skill in developing short- and long-range plans.

Skill in planning and carrying out projects and assignments and effectively communicating the results both orally and written to senior leadership.

Skill in the operation of computers and other modern office equipment.

Skill in public and interpersonal relations.

Skill in oral and written communication.

MINIMUM STANDARDS:

SUPERVISORY CONTROLS: Work is performed under the limited supervision of the Chief Operating Officer. 

GUIDELINES: Guidelines include city ordinances, state codes, the city policies and procedures, and supervisory instructions. These guidelines require judgment, selection, and interpretation in application. 

COMPLEXITY: The work consists of varied management duties. Considerable analytical ability is needed to select, evaluate, and interpret data from several sources; interpretation of guidelines, policies, and procedures is required. Frequent interruptions and strict deadlines contribute to the complexity of the position.

SCOPE AND EFFECT: The purpose of this position is to assist the Chief Operating Officer in the management of a large organization and includes special projects. Daily actions or services affect individual clients/citizens; activity has a moderate impact on specific cases in the service area. Successful performance in this position results in the completion and success of major projects in a timely manner

PERSONAL CONTACTS: Outside and inside contacts to carry out organization programs or occasional contacts with officials at higher levels on matters requiring cooperation, explanation, and persuasion, or work requiring enforcement of laws, ordinances, policies, and procedures. Contacts are typically with co-workers, department heads, other city employees, elected and appointed officials, attorneys, vendors, contractors, and members of the general public.

PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, motivate personnel, provide services, resolve problems, justify decisions, and negotiate and settle matters.

PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table. This is sedentary work requiring the exertion of up to 10 pounds of force occasionally. 

WORK ENVIRONMENT: The work is typically performed in an office. Absence of disagreeable conditions.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None.