Operations & Back Office Manager

Location: Central Office - Chicagoland / Hybrid
Compensation: $85K–$115K + 10% Bonus + Full Benefits

We're looking for an experienced Operations & Back Office Manager to help build and run the centralized office for our fast-growing roofing and exterior remodeling company. This is a hands-on role building job processing workflows-contract → permit → scheduling → billing-and then growing into leading a team of 10+ that supports multiple markets.

What You'll Do

Manage and improve workflows for permitting, scheduling, billing, and job processing

Ensure accuracy and timeliness in all back-office functions

Partner with Sales, Operations, and Finance for seamless coordination

Track KPIs like permit turnaround, job cycle time, and job accuracy

Hire, train, and lead office staff as we expand

Support compliance, audits, and process automation

What We're Looking For

5+ years in operations, office management, or construction administration

Experience with permitting, inspections, or compliance

Skilled in workflow design and CRMs/job management systems (AccuLynx, ServiceTitan, Salesforce, etc.)

Organized, detail-oriented, and ready to build scalable systems

Leadership potential to grow into managing a team

Compensation

Base Salary: $85K–$115K

Bonus: 10% tied to throughput, accuracy, and cycle time improvements

Benefits

Medical, Dental & Vision Insurance – comprehensive coverage options

401(k) with company match – invest in your future while you grow with us

Paid Time Off (PTO) – balance work and life with flexible paid leave

Career Growth Opportunities – be part of a fast-scaling national platform

Training & Development – access to tools, mentorship, and resources to sharpen your skills

About Us

At Allstar Services, we're redefining the roofing and exterior remodeling industry with fast-paced growth and high-impact opportunities. Backed by Morgan Stanley Capital Partners, we operate a national network of top-performing residential and commercial roofing companies, delivering best-in-class solutions to homeowners and businesses across the U.S.

We're built for momentum and innovation, thriving in a high-energy environment where big moves happen fast. With rapid expansion, evolving projects, and the chance to be part of something scaling at an incredible pace, Allstar Services is where you can gain valuable experience in a dynamic industry.

If you're ready to be part of an industry leader making waves across the country, this is your chance to jump in and make an impact. Visit allstarservicesnow.com to view our growing list of brands.

Allstar Home Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://allstartoday.isolvedhire.com/jobs/1602956-286543.html