Environmental Services Operations Manager
Join a great team where people/patients/residents/customers/clients/students are at the heart of everything we do
Sodexo is seeking an Environmental Services Operations Manager 1 for Cambridge Hospital and Somerville Hospital, located in Cambridge, MA. Cambridge is 160 beds and Somerville is a 72 bed facility. This position will manage the Environmental Services and Linen Distribution Departments with approximately 25 staff and reporting to a General Manager on - site.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.
What you'll do:
- be responsible for driving client and patient satisfaction scores
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- work with the Environment of Care Committee and Infection Prevention Director
- effectively manages the Unit Operating System
- support a diverse and inclusive workforce
What you'll bring:
- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
- have experience effectively managing projects within agreed upon timelines
- are results and safety driven