Customer Consultant

At Pro Connections, our Customer Consultants are the voice and spirit of our clients, making this one of the most important roles on our team.

This is the perfect entry point for recent graduates or early-career professionals who want more than just a job, they want a career path with training, mentorship, and room to grow. This position is Full-time, and On-Site here in Columbus!

What You’ll Do (Day-to-Day):

Connect with customers—answer questions, share promotions, and provide support

Set up new accounts and update existing ones

Assist with order placements through our call center team

Partner with management to deliver excellent customer service and meet goals

Collect feedback and track overall customer satisfaction

What You’ll Gain:

Paid training in customer service, sales strategy, conflict resolution, and more

A clear path to leadership and management roles as you grow

First-shift, full-time schedule (your evenings and weekends stay yours!)

A collaborative team environment where your voice matters

Transferable skills that build your resume: communication, problem-solving, leadership

Who Thrives Here:

Recent grads eager to start a career in business, customer service, or sales

Outgoing, positive personalities with strong communication skills

Goal-driven individuals who want to make an impact

Team players ready to grow with a supportive company

Apply with your resume today! Our HR team will connect with selected candidates within 2–3 business days via phone or email, so keep an eye out for our call or message.