Gateway Student Support Assistant

o AOur part-time Gateway Student Support Assistant role assists and guides students through the college community with the admissions application process, financial aid application process, registering for classes, and answering questions concerning admissions and financial aid eligibility issues. This position works a maximum of 29 hours per week on our Akron campus.

Who We Are:
The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success - for both our employees and our students - is the result.

Hours of Work:   Monday-Tuesday 12-6:30pm, Wed-Fri is 11:30-4:30pm
Hourly Rate: $17.35 to $22.54, commensurate with experience

To Apply: https://www.starkstate.edu/about/employment/

You'll Be a Great Fit If:
If you are customer service oriented and are highly effective at managing multiple tasks simultaneously, completing them with accuracy and careful attention to detail we want to hear from you.

Typical Responsibilities Include:
 

• Coordinating effective office procedures and efficient work flow while maintaining excellent customer service, confidentiality, and professional demeanor.
• Greet students and visitors, directing them to the appropriate offices or persons; provides factual information or materials to routine inquiries.
• Serve as a backup to other enrollment services staff through cross training, thus providing continuity within the office.
• Accurately process and maintain student records in compliance with federal, state, and institutional regulations.
• Perform specialized tasks such as document imaging, application processing, eligibility verification, award processing, reporting, and student outreach.
• Cross-train in multiple areas to provide backup support and ensure continuity of enrollment services.

To Be Considered You'll Need:
 

• Associate degree is required, preferably in Business, Accounting
• Exceptional customer service skills.
• 1-2 years experience working in an office environment with a high functioning team is preferred.

Click here to view the full job description details.

Outstanding benefits you can expect from Stark State: 
Part-time employees receive state pension/retirement (OPERS/STRS), paid Stark State tuition, & employee assistance program.
 

The work you do at Stark State will matter to the thousands of students who walk through our doors, and eventually across the commencement stage, on their journey to a better tomorrow. Come join us and learn how your aspirations can be part of a better future for them – and you.

We love meeting stellar candidates, so please don’t hesitate to apply.