Infrastructure Manager
**This position is open until filled, with a first review of applications on Monday, September 22, 2025.
To be considered for the first round of screening, your application must be received by 11:59 p.m. Pacific Time on Sunday, September 21, 2025.**
The City of Auburn is looking for a Infrastructure Manager to add to our team! As part of our Infrastructure team, you’ll work with modern technologies, influence critical projects that keep city services running smoothly, and help shape the future of our IT environment. You’ll be supported by a collaborative team of skilled professionals, have the chance to bring your ideas to life, and enjoy the stability and benefits of public service while working on complex, meaningful challenges.
Why you want to be apart of the Innovation & Technology Department!
Our department is a great place to work because we combine innovation, collaboration, and purpose.
We are the team that keeps the City connected, secure, and moving forward. Every day, we tackle challenges that directly impact our community, whether it’s ensuring emergency services have reliable systems, implementing new technology to improve public services, or safeguarding the City’s data.
Our ideal candidate has:
- Comprehensive Infrastructure Knowledge – Deep understanding of Microsoft-based environments, including Windows Server, Azure, Active Directory/Azure AD, Microsoft 365, Intune, and Autopilot, plus experience with enterprise networking, virtualization, storage, and backup/disaster recovery solutions.
- Strategic & Analytical Thinking – Ability to evaluate long-term infrastructure needs, assess the impact of technology changes, and recommend solutions that align with City goals and resources.
- Cybersecurity Awareness – Skilled in applying and promoting security best practices to protect systems and data, and able to collaborate closely with cybersecurity teams.
- Project Management Skills – Experience planning and leading complex infrastructure projects, ensuring they are completed on time, within budget, and to high standards.
- Leadership & Team Development – Proven ability to guide, mentor, and evaluate technical staff while fostering a positive and productive work environment.
- Problem-Solving & Decision-Making – Capable of diagnosing complex technical issues, developing sound solutions, and making informed decisions under pressure.
- Strong Communication & Collaboration – Able to work effectively with other IT teams, vendors, and diverse City departments, translating technical concepts into clear, actionable information.
While technical skills are essential, we place high value on initiative, adaptability, and the ability to build trusted relationships across the organization to support the City’s mission.
Primary Duties
In this job, you will:
- Keep the City’s Technology Running Smoothly – Make sure our computer systems, servers, and networks are reliable, secure, and available when people need them.
- Set Up and Improve Technology Tools – Install, configure, and update hardware, software, and cloud services that help City employees do their jobs better.
- Find and Fix Problems Quickly – Monitor our systems, spot issues early, and resolve them before they cause disruptions to City services.
- Protect Our Systems and Data – Apply security measures, perform updates, and follow required standards to keep the City’s information safe.
- Lead and Support Technology Projects – Plan and carry out upgrades and improvements to keep our technology modern and efficient.
- Work as a Partner Across the City – Collaborate with other departments, listen to their needs, and help create solutions that support the community.
While these are some of the duties and responsibilities of this position, please CLICK HERE to view a full list.
Minimum Qualifications
WHAT WE ARE LOOKING FOR:
Bachelors degree in Computer Science, M.I.S., or a related field; AND
Five years (5) of related computer work experience;
AND
Minimum of one (1) year successful supervisory experience, preferably in an IT work environment.
OR
a combination of education, training, and experience that would demonstrate the ability to successfully perform the essential functions of this job.
REQUIRED LICENSES & CERTIFICATIONS
Possess and maintain a valid state driver’s license throughout tenure of employment without impending loss at time of appointment.
NOTE: You must successfully complete fingerprinting, a background check, and the CJIS (Criminal Justice Information Services) Security Certification Test to be allowed to view sensitive information and have unescorted access while at the Police Department (per Washington State Patrol ACCESS unit).