2026 Customer Service Intern
Early Talent Program Overview
The Terex Early Talent Program is a strategic initiative designed to identify and develop the future leaders of our global organization. Opportunities include three month internships, six month co-ops, and three year long rotational Leadership Development Programs (LDP). More information about our LDP programs can be found at Terex.com/Careers.
What sets our Early Talent programs apart is that, from day one, students are immersed in meaningful, real-world projects that directly contribute to business outcomes. We invest in the personal and professional growth of our early talent, with the goal of converting high-performing interns and co-ops into full-time LDP participants. Early talent candidates are intentionally selected to identify individuals with long-term leadership potential. We then provide individuals the tools, mentorship, and experiences needed to build a strong foundation for career growth.
Our Commitment to You
- Cross-functional, high impact projects that support our strategic business goals
- Structured mentorship support and professional development opportunities
- Networking opportunities to engage with leaders and build lasting professional connections
- Interns who demonstrate strong leadership potential and high performance are given accelerated consideration into our Leadership Development Program
What You’ll Do
During your time with us you will:
- Be part of the Machines Customer Service team in the Sales organization at Genie
- Provide general customer case support for inquiries and order entry in Salesforce and Outlook, including creating product quotes for customers
- Coordinate customer case assignments in Outlook
- Provide recommendations for process improvement
- Revise standard work documentation
What You’ll Bring
- Currently pursuing a bachelor’s degree or higher in business, industrial engineering, supply chain, quality/continuous improvement, sales, or similar field
- Able to work full-time 40 hours per week for 3 months in-person in Bothell, WA (in-person Tues-Thurs)
- Enthusiasm to interact with internal Team Members, customers and associated customer-facing processes
- Ability to deal with ambiguity
- Strong experience with Office 365 tools e.g. Excel, PowerPoint, Teams, and Planner
- Good presentation skills and analytical thinking
- Ability to communicate tactfully and respond positively
- Good organizational and time management skills
Nice to haves
- Interest in joining Leadership Development Programs after graduation
- Knowledge of process improvement and lean manufacturing concepts
- Salesforce and Oracle ERP experience and ability to learn new systems
- Experience with analyzing and interpreting trends from data
- Assimilate quickly into a team environment
- Natural curiosity to learn and self-motivated
- Excellent verbal communication skills, relationship building skills, and demonstrated ability to work across functional areas and levels of management
The compensation for this position is $26/hr for undergraduate interns and $28/hr for graduate or returning interns. This position is eligible for holiday pay and, if desired, medical insurance.
Why Join Us
- We are a global company, and our culture is defined by our strong Values: Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.
- Safety is an absolute way of life, and we expect all team members to prioritize safety and commit to Zero Harm.
- We are committed to an inclusive environment where every team member feels safe, supported, and valued.
- We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
- We are committed to helping team members reach their full potential.
- Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.