AV Technician I

Position Overview:

The AV Technician I supports the daily audiovisual (AV) operations of the Aquarium, ensuring that all AV systems function smoothly for regular activities, evening programs, and special events. This entry-level position is ideal for individuals passionate about technology. The technician will work closely with team members across departments to set up, monitor, and troubleshoot AV equipment, contributing to a seamless visitor and staff experience.

Essential Functions:

• Maintain installed AV systems throughout the aquarium including digital signal processors, passive and powered speakers, microphones, projectors, video switchers, touch panels, flat screens and all other equipment as assigned.
• Provide AV technical support for Seattle Aquarium departments, conference rooms, exhibits and events.
• Install new AV components/systems for the Aquarium campus. Following design and build from the AV Engineer.
• Participate in planning meetings for events and projects.
• Update and maintain digital signage for schedules and exhibits.
• Update and archive all AV related software and programing.
• Write and keep up to date all AV documentation, processes, and procedures.
• Self-assign audio visual work orders. Assist in the day-to-day workload of the ticketing system.
• Shoot and edit videos/photos/audio recordings to be published internally and over the web. Media work will often consist of shooting training videos, new staff portrait photography, and editing other departments assets when requested.
• Event staffing (20%). Events can occur weekdays and weekends. Most of the events will be evenings or early mornings. 
• Hardware installations and systems testing during evenings and early mornings.

Other Responsibilities

• All Aquarium staff and volunteers are expected to participate in advancing and integrating into their work Diversity, Equity, Inclusion, and Regenerative practices in alignment with our S.A.L.I.S.H. Values.
• Follows all Seattle Aquarium policies and procedures.
• Performs special duties or other projects as assigned.
• Adheres to all Seattle Aquarium policies.
• Accomplishes all tasks as appropriately assigned or requested.

Required Skills, Abilities, and Other Requirements:

• We will consider various combinations of relevant experience and education to meet minimum requirements. One or more years prior AV work experience from events or in a corporate environment, or education degree/certificate related to an AV field of work.
• Comfortable with, and capable of, communicating in a variety of methods (written, verbal, non-verbal) within all levels of an organization. English verbal and written proficiency are required for this job, but multilingualism is a cultural and personal skill we deeply value. 
• Working knowledge of computers. Software experience with Microsoft Office Suite, Adobe Creative Suite preferred. 
• Able to work alone or as a team member.
• Ability to obtain Overton lift operator certification for type 2-3 (drivable lifts)
• Ability to obtain QSYS Level 1 & Audinate Dante Level 1 certifications within the first year of employment. Time will be given for employees to take the free training and certification.  
• Ability to read and communicate signal flow. Experience following signal path within a digital signal processor a plus. 
• Demonstrates a relation to the Aquarium’s Mission and Values, including Regenerative and Equity work.
• Personal and cultural ties to diverse multicultural and multilingual communities, networks, and organizations strengthen us as an organization. A history of cultural and community involvement is a desired experience for strong candidates.

Working Conditions:

• Duties of this job include employee regularly required to sit and stand for variable and extended periods of time.
• Working independently with the ability to complete tasks and projects with minimal or no direct supervision
• Employee will be asked to travel across the Aquarium campus regularly, often while handling heavy equipment.
• This position requires frequent use of ladders and mechanical lifts with the ability to perform dexterous tasks such as running cables, and using power tools, while at heights exceeding 7 feet.
• Employee may be asked to lift up to 35 pounds and may be required to “team lift” heavier weights.
• The vision requirements include ability to adjust focus, peripheral vision, and close vision for work with visual systems that require manual focusing.
• At times exposure to outside weather conditions when working and troubleshooting audiovisual equipment.
• Noise from audiovisual equipment, machinery, and visitors when Aquarium is busy.
• Often working in enclosed and small spaces when installing new systems. 
• Will be required to work evening shift for events and other business needs. On-site evening work varies, approximately 1-4 on-site evening shifts per month.
• Be able and willing to safely use of scissor lift and boom lift for work in outdoor and indoor environments.
• Able to work evenings, nights, weekends, and holidays when required. schedules shift varies often based on number of monthly events and request for evening/weekend work from other departments.
• To be eligible for hybrid work, you must have a stable internet connection at your residence. 

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.