Program Analyst & Scrum Master

At Extra Space Storage, what matters to you, matters to us! Join a company that cares about you.  

It is an exciting time to be at Extra Space. We have been featured on multiple "Best Places to Work" awards, including Forbes and Glassdoor. We’re an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with the largest self-storage company in the world and find out why so many of our employees recommend us as a great place to work. 

Job Summary 

The Program Analyst & Scrum Master analyzes business needs by acting as a liaison between Business Owners and the IT Engineers helping to identify business requirements and recommend competent solutions. You will work in our world-class marketing team dedicated to driving business growth. This is a hybrid role with 2-3 days in-office.  

Primary Responsibilities 

Consult with Program/Product Managers and business stakeholders to gather information about system needs, objectives, functions, and features.  

Ability to analyze and understand customer needs with the ability to translate those needs into user stories.  

Understand dependencies across our product ecosystem ensuring collaboration and mitigated impact  

Consult with Program/Product Managers and Developers to manage projects from initiation to successful production implementation  

Write and maintain business requirements, functional specifications and testing plans 

Work with Developers and Technology Architecture teams to analyze and estimate feasibility, costs, time, and compatibility with hardware and other programs 

Fulfill the role of Scrum Master: schedule and conduct Scrum meetings (Daily Standup, Backlog Grooming, Sprint Planning, Sprint Retrospective, Sprint Demo, etc.); manage commitments and scope of work for the engineering team; assist the team in implementing Scrum processes and continuous improvement; identity and facilitate removal of roadblocks for the team.  

Research and evaluate possible 3rd party software and hardware to assist in programming/developing solutions 

Monitor performance and adoption of programs and systems after implementation  

Education and/or Experience 

Preferred: Bachelor's Degree (B. A.) from four-year College or University in Information Systems, Business Management, Computer Science, or in a related field  

2-4 years related experience and/or training; or equivalent combination of education and experience  

Experience or functional knowledge of user stories or similar technical writing  

Functional knowledge of Agile/Scrum software development methodology 

Preference will be given to those with experience related to Software Development Lifecycle Tools such as JIRA, or Rally 

Experience with Office 365 

Experience working with e-commerce websites 

Familiarity with SEO best practices 

Working Conditions/Physical Demands 

Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling. 

Disclaimer 

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 

We pride ourselves on hiring top talent and provide the following benefits and more: 

Well-defined career paths 

Great work/life balance and hybrid work schedule 

Medical, dental, and vision benefits 

Health Savings Account (HSA) or Flexible Spending (FSA) 

Company paid Life, AD&D, and Short- & Long-Term Disability 

401K with company match after 90 days of service 

Holiday pay and paid time off 

Extensive wellness program and various employee discount programs 

Personal health advocate 

On-site fitness center 

Free soda, coffee, and snacks all day every day and much, much more!