Receptionist

Position Summary:

FAMED Studios is seeking a friendly, organized, and professional Receptionist to manage the front desk and provide excellent customer support. This role is vital in creating a warm, positive experience for students, families, and visitors by handling inquiries, managing schedules, and supporting studio staff.

Key Responsibilities:

• Greet students, families, and visitors with a welcoming attitude
   
• Manage class registrations, check-ins, and attendance tracking
   
• Answer phones, respond to emails, and handle general inquiries promptly and professionally
   
• Assist with scheduling classes, appointments, and studio events
   
• Maintain organized and up-to-date records of student information
   
• Support billing and payment processing as needed
   
• Coordinate communication between instructors, staff, and families
   
• Keep the front desk and lobby area neat and inviting
   
• Assist with administrative tasks as assigned by management
   
• Uphold FAMED Studios’ values and commitment to excellent customer service
  
  Qualifications:
• Previous experience in a receptionist, customer service, or administrative role preferred
   
• Excellent verbal and written communication skills
   
• Strong organizational skills and attention to detail
   
• Proficient with basic computer programs (MS Office, Google Workspace, scheduling software)
   
• Friendly, patient, and professional demeanor
   
• Ability to multitask and remain calm in a busy environment
   
• Reliable, punctual, and flexible with scheduling
   
• Passion for working with children, families, and the arts is a plus