Branch Manager

The Ideal Candidate:

LOC Credit Union, a trusted financial institution helping members become financially fit for more than 90 years is looking for a dynamic Branch Manager to lead the Dearborn branch this leader must possess strong operational skills, excellent communication and organizational skills, strong sales abilities, great computer skills, and a passion for helping members and their teammates.

Job Highlights

• Previous leadership experience required, with demonstrated success effectively leading a branch team and achieving branch and individual goals.
• Focus on building and maintaining relationships with members base and effectively resolving difficult situations required
• A GED or high school diploma is required
• Arabic speaking preferred

Benefits

Join the award-winning LOC Credit Union team as a Branch Manager at our Dearborn Chase Road office! Enjoy competitive wages, comprehensive benefits package (health, dental, vision, life insurance and more),14 paid holidays, paid birthday time off, paid time off, 401K matching up to 5%, tuition reimbursement, an engaged culture, career pathing, and more!

Job Duties and Responsibilities

The Branch Manager is responsible for the overall service experience of members visiting or calling a LOC Branch location. The Branch Manager takes ownership for growing the business at their assigned branch. This includes but is not limited to:

• Demonstrate a strong desire to grow participation in the Credit Union
• Assert leadership and mentoring skills
• Coaches and mentors team members to develop or enhance their service and sales skills in order to provide the best member experience and to promote individual growth and development
• Coordinates the activities and duties of the branch staff so that the necessary personnel meet and exceed the needs of the members
• Responsible for ensuring that the branch's operational needs are met including but not limited to cash ordering, ATM functionality, branch maintenance needs, staff scheduling, equipment and security
• Perform transactions and meet with members as required in order to maintain and support desired service levels
• Consistently and effectively motivates staff members to educate members regarding Credit Union products and services
• Work collaboratively with Human Resources in recruiting, documenting disciplinary measures, creating performance improvement plans and conducting employment terminations as required.
• Coaches staff and conduct evaluations to determine that duties and responsibilities are being performed accurately, efficiently, and timely and that goals are being met
• Serves as a Loan Officer (as appointed)
• Monitors and ensures the adherence of the branch staff, to the Credit Union's policies and procedures
• Consistently adhere to the Leadership Code and Expectations

Apply Today!

Our team describes LOC as transparent, evolving, friendly, collaborative, and welcoming. If you're a motivated performer seeking a company that values you, apply today and be part of our winning team!