Wireless Sales Assistant
Our mission is to represent and elevate our clients’ brands through tailored solutions and commitment to excellence. As we continue to grow in the Cleveland area, we are seeking a confident and motivated professional to represent our clients’ at local promotional events as a Wireless Sales Assistant. In this role, you will use your enthusiasm and knowledge of our clients products and services to drive sales and customer enrollment. You will work inside a single retail location, ensuring that each customer receives personalized attention and guidance to find the best solutions for their needs.
Key Responsibilities:
- Act as a brand ambassador for AT&T, actively listen to customer needs and recommend appropriate products and services.
- Drive sales by enrolling new customers into AT&T service plans and packages.
- Meet and exceed individual sales targets and performance goals.
- Stay up-to-date with AT&T products, services, promotions, and offerings.
- Effectively communicate the features, benefits, and pricing of AT&T plans and devices to customers.
- Address customer inquiries and concerns in a timely and effective manner, providing solutions or escalating issues as needed to ensure customer satisfaction.
- Collaborate with other team members to create a positive and productive work environment. Assist in training new staff as needed and share best practices for success in sales.
- Ensure that all sales activities are conducted in compliance with both our retail partners and AT&T’s policies, procedures, and legal requirements.
Qualifications:
- High school diploma or equivalent (college coursework or degree a plus).
- Previous retail or sales experience is preferred, but not required.
- Strong communication skills and the ability to build rapport with customers.
- Self-motivated and results-driven with a passion for sales.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with mobile phones, wireless services, and technology is a plus.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Positive attitude and excellent problem-solving skills.