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Rental Management Trainee

Ryder System, Inc.
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Summary
The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales /Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit.

Essential Functions

  • Handling the sales and process for inbound calls as well as outbound solicitation
  • Maintain current and accurate data within the company's marketing database
  • Responsible for generating rental, lease and used vehicle sales leads
  • Manage all rental asset processes to include Vehicle Pm and cleanliness standards
  • Meet overall Ryder market share by successfully executing the sales and marketing initiatives
  • Maintain compliance with company, local, state, federal and other regulatory agencies
  • Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base


Additional Responsibilities

  • On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
  • Performs other duties as assigned.


Skills and Abilities

  • Strong verbal and written communication skills
  • Excellent communication and interpersonal skills
  • Possesses flexibility to work in a fast paced, dynamic environment
  • High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Detail oriented with strong follow-up practices
  • Possess a high degree of common sense and the aptitude to learn quickly
  • Ability to relocate in the region/US at the conclusion of the training program
  • Must be computer literate intermediate required


Qualifications

  • Bachelor's degree required business administration or similar related degree
  • One (1) year or more customer service with issues resolution experience preferred
  • Must be computer literate intermediate required