TikTok Operation Coordinator
Job Title: TikTok Operation Coordinator(Full-time)
Job Location: Anaheim, CA
Company Overview:
One our business unit specializes in online retail, selling ladders and fitness products. The company leverages platforms like TikTok to cooperate with Key Opinion Leaders (KOLs) and drive sales. As part of our growth strategy, we are looking for an experienced individual to manage and optimize our TikTok content and operations.
Job Responsibilities:
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TikTok Live Streaming Operations:
- Manage and coordinate live streaming sessions in the U.S. region, ensuring smooth operation and troubleshooting any issues during the stream.
- After each stream, conduct a review session to analyze performance and identify areas for improvement.
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Equipment Setup & Maintenance:
- Set up and maintain live streaming equipment, ensuring all devices are functional before and during the live sessions.
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Audience Interaction:
- Respond to audience comments during the live broadcast, maintaining order and engagement.
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Data Analysis & Strategy Support:
- Track and analyze live streaming performance data, assist in the development of operational strategies, optimize streaming scenarios, and support with scriptwriting and host speech preparation.
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Customer Support:
- Assist in handling customer service inquiries, both pre-sale and post-sale, ensuring a smooth customer experience.
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Content and Studio Maintenance:
- Organize and maintain the live streaming environment, ensuring it is clean, organized, and visually appealing.
Job Requirements:
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Personality:
- Outgoing personality with a passion for live streaming and digital content creation. No prior experience required, but an eagerness to learn is essential.
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Communication Skills:
- Strong communication and teamwork skills. Ability to collaborate with hosts, team members, and other stakeholders to ensure seamless live streaming and customer engagement.
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Problem-Solving Ability:
- Quick thinker with strong problem-solving skills, especially in handling unforeseen issues during live streams.
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Language Skills:
- Fluent in English for daily communication and live streaming interactions.
- Chinese language skills are a plus, not mandatory.
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TikTok Experience:
- Experience with TikTok is not required, but a strong interest in the platform and its dynamics is crucial. Knowledge of TikTok trends, short video formats, and content strategies is highly desirable.
Why Join Us:
- Opportunity to work in a fast-paced and growing company with a focus on digital marketing and live streaming.
- Be part of a dynamic team working on innovative projects.
- Competitive compensation and benefits.
How to Apply:
If you are passionate about the evolving digital content economy, TikTok, and live streaming, please provide your resume, transcript and a brief cover letter explaining why you would be a great fit for this role.