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CMMS and Asset Management Coordinator - Water

The City of Gresham is seeking a detail-oriented, tech-savvy, and collaborative CMMS and Asset Management Coordinator  to lead the development, maintenance, and optimization of our Computerized Maintenance Management System (CMMS) within the Water Department. This essential role serves as the department’s primary coordinator for asset management data, work order tracking, and preventive maintenance scheduling to support the integrity, reliability, and performance of our water infrastructure.

Reporting to the Water Operations Manager and working closely with staff across Engineering, Planning, Finance, and field operations, this position acts as the central hub for CMMS operations, data analysis, and continuous improvement initiatives. If you are passionate about improving public services through data-driven decision-making and user-friendly technology, we invite you to apply and make a lasting impact in one of Oregon’s fastest-growing communities.

 

What you will get to do:

  • Configure, maintain, and update the City’s Computerized Maintenance Management System (CMMS) to optimize performance and efficiency.
  • Work with Water Department staff to identify and analyze internal procedures to facilitate the automation of accurate and efficient maintenance of asset records.
  • Assess Water Department’s needs and identify methods to manage information with greater efficiency and reliability.
  • Provide formal training and ongoing technical assistance in the use of the Computerized Maintenance Management System (CMMS) and other business systems including responding to and resolving routine problems from system users, data entry, monitoring use of the CMMS, and developing custom dashboards and distributing reports. Serve as the primary contact for CMMS-related issues.
  • Provide general assistance to Water Operations personnel and Water Operations Manager on a variety of administrative and CMMS system-related tasks.
  • Provide excellence in internal and external customer service. Create a positive experience for customers through professional and courteous behavior and creative problem resolution. Focus on producing high quality results.  Ensure data accuracy in asset registries, work order systems, and preventive maintenance schedules.
  • Provide data insights and reports for operational and strategic decision-making.
  • Coordinate with internal departments and vendors to ensure seamless system integration and support.
  • Use computerized systems to track and control a wide variety of infrastructure assets, tools, parts, equipment, and fuel.
  • Monitor and maintain databases, project tracking systems and other technical information systems required for studies, spreadsheets, graphs, projects and programs; may conduct field observations, activate, expire or correct lost or corrupt data.
  • Coordinate with the IT staff to resolve problems with the system applications and work with the software provider to accomplish modifications and maintenance.  

 

 Qualities we are looking for:

  • Strong technical aptitude with CMMS systems, preferably Lucity.
  • Advanced analytical skills to interpret data and optimize workflows.
  • Excellent communication and collaboration abilities to train and support multidisciplinary teams.
  • Ability to work independently and manage complex projects efficiently.
  • Commitment to continuous learning, equity, and public service.

 

Work schedule/environment:

The current schedule for this position is hybrid. Employees work on-site/in the office for a minimum of three (3) days per week. At this time, the City of Gresham is reviewing a return-to-office (RTO) policy which may increase on-site requirements with notice. The hiring manager for this position will have more current information at the time of all verbal/contingent offers.

 

Minimum Qualifications:

  • Bachelor’s degree in information systems, computer science, or related field.
  • One (1) to Four (4) years of experience working with business systems, Graphical Information Systems (GIS), asset management software, data analysis, reporting, and/or cross-departmental coordination.
  • Valid driver's license.
  • Good driving record (according to our driving matrix on the job bulletin)

Any combination of qualifying education, training, and/or experience that is equivalent to five (5) to seven (7) years will be considered.

 

For more details and to apply, visit:  https://GreshamOregon.gov/jobs

If you have questions, please contact HRRecruiting@GreshamOregon.gov