Accounts Receivable Analyst
Position Summary:
As an Accounts Receivable Analyst, you will play a vital role in ensuring the accuracy and efficiency of our financial operations. Your primary responsibilities will include managing JPMorgan correspondence and assisting customer service with resolving customer concerns. You will also be assisting our offshore BPO group. This role is integral to maintaining our financial integrity and supporting the Finance team in achieving its objectives. The ideal candidate pays close attention to detail and ensures accuracy in their processing.
Essential Functions:
- Manage JPMorgan correspondence effectively
- Review and confirm the accuracy of system-generated policyholder refunds
- Post policyholder payments into the policy administration system
- Analyze aged A/R balances for write-off
- Respond to customer service requests such as voiding and reapplying funds, cash investigations, expedited refunds, credit card voids, chargebacks, and voiding and reissuing checks
- Handle escalated queries raised by the BPO group
Required Education and Experience:
- High school diploma required; some college preferred
- Experience in cash applications, with at least 1-2 years in a similar role
- Exceptional attention to detail and a commitment to accuracy
- Ability to adapt to shifting priorities, effectively manage multiple projects/tasks, and meet deadlines
- Strong verbal and written communication skills
- Demonstrate the ability to consistently meet deadlines.
- Proficiency in Microsoft Excel for data entry and reconciliation tasks
Preferred Qualifications:
- Understanding of insurance consumer premium receivables
Please submit your application on our careers page: www.windwardrisk.com