Full-Time Medical Receptionist (Dayton/Woodman)
Orthopaedic Institute of Dayton is currently seeking a Full-Time Medical Receptionist for their outpatient therapy clinic in Dayton, OH.
Responsibilities and Duties:
- Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
- Protects patients' rights by maintaining the confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to a team effort by accomplishing related results as needed.
- Other duties as assigned.
Minimum Requirements:
- 1-2 years medical office experience preferred
- Experience with patient scheduling & EMR Systems preferred
- Proficient in Microsoft Office
- Excellent Customer Service and Telephone skills
Other Skills Required:
- Ability to Multi-Task
- Organized
- Self-Motivated
- Attention to detail
Benefits:
- Excellent Pay
- Comprehensive Benefits Package with Day 1 Eligibility
- Excellent, Monthly PTO accrual
Req #2206