Communications Coordinator

Minneapolis, MN-hybrid

Taco John's International is looking for a full-time Communications Coordinator to ensure consistency and clarity across all communication channels—connecting team members, franchisees, and external stakeholders through thoughtful storytelling and strategic messaging. This position is ideal for a bold, curious communicator who thrives on creating engaging, purpose-driven content. The Communications Coordinator is responsible for developing, editing, and distributing messaging that reflects the brand’s voice and supports key organizational goals.

ABOUT TACO JOHN'S INTERNATIONAL

Starting as a small taco stand in Cheyenne, WY back in 1968, our one-of-a-kind tacos and other bold flavors were an instant hit in the community. Ever since that first taco stand, we have been all about bringing the flavor, from handmade salsa to our classic Crispy Tacos! Today, we operate and franchise over 350 restaurants in 22 states – making it one of the largest Mexican quick-service restaurant brands in America. Ever heard of the iconic Taco Tuesday? We started it!

We continue to grow across the country – but some things never change. Like our uncompromising standards of food quality and customer service. That commitment starts with our team. Our team is the heart of our success—preparing delicious meals and creating positive experiences for every guest. We believe in fostering a supportive, upbeat work environment where team members feel valued and empowered. With us, you will find real opportunities for growth, advancement, while making a difference every day.

A DAY IN THE LIFE OF THE COMMUNICATIONS COORDINATOR

The Communications Coordinator plays a vital role in shaping and executing Taco John’s internal and external communication strategies. By fostering transparency, alignment, and engagement, you will support culture and drive meaningful connections throughout the organization. As the Communications Coordinator, you will develop, write, edit, and proofread internal and external communications to ensure clarity, consistency, accuracy, and alignment with the brand voice and tone. You will collaborate with cross-functional teams to gather insights and translate technical or operational concepts into clear, engaging messaging for diverse audiences. You will assist in the development and execution of communication plans, including maintaining an internal communications calendar to ensure timely and strategic messaging. You will maintain and update the Company Intranet, ensuring relevance and accuracy, and uphold internal style guidelines to promote consistency across all materials. The Communications Coordinator will manage communication platforms and tools, including email distribution lists, newsletters, and engagement analytics to measure effectiveness and inform improvements. You will track KPIs that align with boarder corporate goals, using data to inform strategy and reporting. Additionally, the Communications Coordinator will support planning and coordination for internal events, meetings, and employee engagement initiatives.

At Taco John’s, we are a fast-paced organization where flexibility and teamwork are essential. You will be expected to demonstrate adaptability in a dynamic environment by stepping in where needed, even outside of core responsibilities, to ensure overall success. You will actively contribute to a culture of inclusion by valuing diverse perspectives, promoting equity, and creating an environment where all individuals feel respected, supported, and empowered to thrive. 

QUALIFICATIONS FOR THE COMMUNICATIONS COORDINATOR

• Bachelor’s degree in communications, Public Relations, Marketing, Journalism, a related field or equivalent experience.
• 2–4 years of professional experience in communications, marketing, or a related role—preferably within the restaurant, hospitality, or franchise industry.
• Proven experience writing and editing a variety of content types (e.g., internal memos, newsletters, press releases, digital content).
• Strong understanding of brand voice, tone, and messaging strategies.
• Proficiency in Microsoft Office Suite and familiarity with communication tools such as CMS platforms, email marketing software, and analytics dashboards.
• Excellent verbal and written communication skills with strong attention to detail.
• Ability to manage multiple projects and deadlines in a fast-paced, collaborative environment.
• Demonstrated ability to work cross-functionally and build relationships across departments.
• Commitment to inclusive communication and alignment with organizational values.

PREFERRED QUALIFICATIONS

• Working knowledge of design tools such as Canva, Adobe Creative Suite, or similar.
• Experience with event planning and employee engagement initiatives.
• Basic understanding of SEO, social media strategy, and digital content optimization.
• Bilingual or multilingual communication skills (a plus in diverse workforce environments).
• Experience using analytics tools to measure communication effectiveness and inform strategy.

Do you have a strong instinct for what makes content resonate with audiences? Do you have a solid grasp of communication, media relations, and digital strategy? Are you comfortable using CMS, social media, and analytics tools? Do you understand audience behavior and how to tailor content accordingly? Do you take the initiative to manage projects independently? Can you spot great content opportunities and turn them into engaging stories? Do you enjoy collaborating with others? If yes, you might just be perfect for this position!

BENEFITS

We provide competitive pay and fantastic benefits, including flexible work schedules, a 401(k) with match, medical, dental, vision, short-and long-term disability, free/discounted food, tuition reimbursement, parental leave, paid time off (PTO), and life insurance. The pay range for this position is between $57,600-$73,800/year. If this sounds like the right opportunity for you, apply today!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!