Ticket Sales Intern

POSITION SUMMARY:

The Pennsylvania Horticultural Society (PHS) seeks a part-time Ticket Sales Intern to work closely with the Director of Sales. The internship will run from September 2025 – April 2026. The intern must be available 24 hours a week in addition to being available to work 40 hours a week during the 2026 PHS Philadelphia Flower Show, February 27 – March 8. Day-to-day schedules are flexible through the duration of the internship to accommodate for school schedules. This position will receive a total stipend of $3,000, if a single candidate is selected, payable in 3 payments, on the condition that the student must receive college credit for the internship.

It is desired for this internship to be completed by one candidate; however, the internship may be split into two sessions for two different candidates. The first session will run September – December 2025, and the second will run January – April 2026. If two candidates are selected, the stipend would be applied as one payment of $1500 for each semester, on the condition that the students must be receiving college credit for the internship.

ESSENTIAL FUNCTIONS:

The Ticket Sales Intern will learn the sales strategies and processes for the PHS Philadelphia Flower Show. The intern will collaborate with the marketing and group sales departments and will participate and collaborate on initiatives and strategies designed to drive revenue, attendance, and customer loyalty. They will learn how to build and sell events through our online ticketing system and will participate in daily operations of the Philadelphia Flower Show, including ticket distribution and will call ticket management.

This role supports the implementation of sales strategies by:

· Assisting with the generation of sales leads.

· Researching potential prospective customers.

· Assisting with the preparation of sales presentations or supporting documentation.

· Attending sales meetings or sales calls along with sales staff.

· Preparing sales reports, sales forecasts or competitive sales analysis.

· Building events and reports using our online ticketing system.

· Oversee the distribution of complimentary tickets to partners, exhibitors, sponsors, and staff.

· Providing customer service in advance of the Flower Show including responding to emails and phone calls to answer questions about show content, show times and pricing.

· Providing customer service on-site at the Pennsylvania Convention Center participating in the Will Call operation at the Flower Show.

Experience and Skills Required:

· The ideal candidate must be outgoing, friendly and have a passion for customer service.

· The ideal candidate must possess strong analytical skills necessary to understand the sales process.

· The ideal candidate must possess excellent communication skills, both verbal and written, with a professional and courteous demeanor.

· The ideal candidate should have a strong attention to detail and the ability to maintain accuracy while handling multiple tasks in a fast-paced environment.

· Proficient in basic computer skills, including Microsoft Office applications and database management. Experience with digital marketing tools a plus.

· Ability to enter ticket sales information into the ticketing system and maintain organized record of transactions, including sales reports and inventory tracking.

· Ability to prioritize effectively and work independently.

· Ability to propose and implement fresh ideas that support strategy.

· Prior event planning/production experience a plus.

EEO NOTICE: 
 At PHS, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.