Operations Coordinator

Job description

The Operations Coordinator plays a vital role in ensuring the smooth and efficient day-to-day operations of Chestnut Hill Farms LLC. This (in-office) position provides administrative and logistical support across various departments, contributing to overall organizational effectiveness and customer satisfaction. You report to the Operations Manager and work closely with the account managers and the logistics department to ensure the resolution of any challenges that could prevent the timely delivery of the customer's order. The ideal candidate is highly organized, detail-oriented, a proactive problem-solver, and possesses excellent communication and interpersonal skills.

Duties and Responsibilities (Examples):

• Coordinate and track operational activities, ensuring adherence to established procedures and deadlines.
• Assist in the development, implementation, and maintenance of operational processes and procedures to improve efficiency and productivity.
• Organize shipping and receiving processes, including scheduling, documentation, and tracking. Prepare reports, presentations, and other operational documents as required.
• Troubleshoot minor operational issues and escalate complex problems to relevant personnel. Contribute to a positive and collaborative work environment.
• Manage and coordinate vendor relationships, including scheduling appointments, tracking invoices, and ensuring service level agreements are met.

Education and/or Experience

• Bachelor's degree in Business Administration, Operations Management, Supply Chain Management or a related field preferred; Associate's degree or equivalent practical experience required.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Familiarity with SAP is a plus.
• Ability to work independently and as part of a team.
• Proactive problem-solving abilities and a strong work ethic.