Management Analyst - Planning & Development Services

The Regional Utility Services department is seeking a Management Analyst. This position works with Planning & Development Services leadership to develop performance excellence and program improvement through data-driven insights, process optimization, and innovative solutions. Acts as a liaison between Clean Water Services (CWS) departments and partner jurisdictions. Works with partner jurisdictions to collect, compile, and evaluate compliance with Performance Standards and mitigation programs. Provides analysis and coordination of strategies, processes, operations, metrics, and financial elements for a range of programs and projects. Promotes and supports learning objectives and builds and maintains collaborative relationships. 
 

Essential Functions

(The essential functions listed below are not intended to reflect all duties that may be assigned to this classification.  Clean Water Services may augment duties and/or essential functions at its discretion. Additionally, some incumbents may not perform all Essential Functions.)
 

1. Collaborates with leadership, cross-functional teams, and stakeholders to analyze organizational goals and objectives and supports the development of project and program plans. Develops strategic plans, roadmaps, and business cases for programs and projects to support performance excellence and align programs with organizational priorities.
2. Reviews, analyzes, tracks, and provides feedback on Performance Standards metrics from permit co-implementing jurisdictions. Evaluates discrepancies and coordinates solutions and reporting. Compiles and summarizes performance metrics for permit reporting.
3. Tracks and coordinates environmental and stormwater mitigation and offset programs related to development requirements. Updates data and report documents, coordinates program financials and crediting.
4. Documents and analyzes initiatives, deliverables, metrics, timelines, resources, and budgets. Proactively identifies risks and opportunities across programs and initiatives, recommends actions, and supports program planning.
5. Maintains systems for ongoing program reporting, assessment, and communication of data-driven insight and recommendations.
6. Acts as liaison between subject matter experts, departments, and stakeholders to facilitate communication, gather insights, and resolve issues.
7. Works with department managers to analyze and document work structure and flow, identify, evaluate alternatives, and recommend changes to improve operational efficiency and effectiveness.
8. Organizes, facilitates, and coordinates activities that promote collaboration, knowledge sharing, peer-to-peer learning, and continuous improvement. Assists with developing and delivering training sessions and other activities that support learning objectives.
9. Maintains a positive, equitable, and inclusive workplace culture to improve the understanding and recognition of diversity and foster multidisciplinary and integrated team approaches.
10. Drives a CWS or personal vehicle for work-related purposes.

Qualifications

KNOWLEDGE OF:

• Principles and practices of data analysis in project and program management
• Principles and methods to identify, analyze, specify, design, schedule, and manage functional requirements
• Principles and practices of process improvement methodologies
• Principles and practices of budget preparation, financial analysis, and administration
• Team building and facilitation techniques and practices
  
   

SKILL IN:

• Performing basic to moderate financial and reporting functions
• Applying project management principles
• Projecting consequences of proposed actions and implementing recommendations in support of goals
• Written and verbal communications promoting positive team outcomes
• Building and sustaining working partnerships with organizations, staff, volunteers, and the community
• Use of computers and computer software, spreadsheets, databases, budget and project management applications
   

ABILITY TO:

• Effectively coordinate and provide support on projects to completion within scheduled deadlines and allocated budgets
• Assist with recommending and developing solutions that resolve problems and improve overall efficiency and effectiveness
• Prepare and present clear and concise reports, verify information, submit documents and deliverables within assigned timeframe
• Understand and interpret policies, procedures, laws, and regulations pertaining to the program area
• Establish and maintain effective working relationships with those contacted in the course of work including a variety of CWS staff and other government officials, community groups, and the general public
• Operate effectively in a team environment
• Communicate effectively, both orally and in writing
   

EXPERIENCE AND TRAINING GUIDELINES
The following are the minimum qualifications for this position. 
 
3 years of experience in project or program management, business, or public administration, supporting the planning and development of programs in one or more of the following areas:

• monitoring
• evaluation
• strategy development
• collaborative leadership
• financial analysis

College-level coursework in environmental sciences, engineering, utility management, business administration, project management or a related field.

CERTIFICATION AND LICENSURE REQUIREMENTS
Candidates must possess and maintain a valid state-issued driver’s license.