IT / Network Analyst
The IT / Network Analyst integrates industrial grade IT solutions with Client environments with a focus on networking, WIFI, and mobile computing. Critical elements within these areas includes (but are not limited to):
· Providing Consulting Services to customers about their IT infrastructure and producing cost analysis of potential IT initiatives
· End to End IT and Network implementations including design, hardware selection, configuration, installation, validation testing, and go live & post go live support.
· Hands on with industry leading IT hardware from Extreme Networks, Zebra, Honeywell, Cisco/Meraki, and others.
· Utilizing mobile device management applications such as (MobiControl, Elemez, 42 Gears, and others) to remotely manage and monitor mission critical IT and Network solutions that have been deployed
· Providing remote and on site support and troubleshooting for client operations
· Stay up to date with technology trends cutting edge solutions including RFID, BLE, robotics, and AI for the Supply Chain industry
· Developing technical documentation and presentations
· Analyzing current supply chain related business operations and gathering functional system requirements
· Developing and implementing standardized operating procedures (SOP) across various functional and operational areas within an organization
· Assisting with system and operation solution design
· Support User Acceptance Testing (UAT)
· Delivering end user training
· Providing go live support and issue resolution
Role Requirements:
· Bachelor’s degree in Networking, IT, IS, Engineering, or other technical /analytical oriented field
· Experience with IT and networking including Server administration, Switch and AP configuration a PLUS
· Self-sufficient and motivated problem solver
· Excellent written and oral communication skills
· Business travel as needed
· Stellar professionalism with a “can-do” attitude