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AWS Connect Developer & Tester

Centurion Consulting Group, LLC
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Centurion Consulting Group is hiring an AWS Connect Developer & Tester for our federal government client.  This is a long-term position located in Woodlawn, MD.  This role is onsite 5 days per week.

Key Required Skills: 
Solid AWS Cloud and AWS Connect Developer experience

Position Description:

  • Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes
  • Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications
  • Support and enhance existing processes based on new requirements or upgrades
  • Facilitate requirements gathering, review and document requirements
  • Design and develop solutions within the ServiceNow environment

Skills Requirements:

  • Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field
  • 7 years of experience working with large enterprise framework
  • 7 years of hands-on experience working with AWS Cloud platform
  • 3 years of hands-on experience working with Amazon Connect
  • 3 years of experience using Node.js, Python or Java for development
  • 3 years of experience in designing call routing & messaging
  • Excellent interpersonal and communication skills
  • Solid AWS Cloud and AWS Connect Developer experience
  • Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat
  • Experience with process flow documentation creation.
  • Strong verbal and written communication skills.

Desired Skills:

  • Adept at working independently, but also in a team environment
  • Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment
  • Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems
  • Prior Federal government experience
  • Self-starter, highly motivated individual who adapts to a dynamic work environment
  • Strong attention to detail with an ability to operate effectively across multiple priorities

Education:

  • Bachelors degree with 12 years of experience
  • Must be able to obtain a Public Trust