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JOB PURPOSE AND OVERVIEW

The opening is for Monday through Friday and must be able to work 10:00 am - 5:00 pm

Complete screening and intake process on clients ordered onto electronic monitoring. Complete data entry, provide backup, and technical caseload supervision support for the Electronic Monitoring program. Provide after hours on-call coverage of electronic monitoring clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE POSITION

The following duties indicate the general nature and level of work performed by this position. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. Other duties may be required or assigned at any time.
1. Screen clients for program eligibility.
2. Interview and orient new clients to the program. Prepare new client files.
3. Provide written notification of client placements and terminations to the appropriate agency.
4. Maintain inventory of equipment at satellite sites. May be required to transport equipment.
5. Enroll clients in case management and electronic monitoring vendor website.
6. Answer telephones, take messages and/or assist the caller.
7. Maintain spreadsheets for unreturned/lost/stolen equipment inventory management.
8. Provide back-up support for supervision officers through mapping client activities and responding to day-time alerts as needed.
9. Provide back-up support for administrative clerks as needed.
10. Participate in after hours on-call coverage and respond to critical alerts.
11. Assist with compilation of statistics for the Electronic Monitoring program.
12. Maintain working knowledge of electronic monitoring equipment in order to troubleshoot malfunctions.
13. Assist in maintaining program policy and procedure manual in coordination with Unit Manager.
14. Maintain professional and technical knowledge by attending applicable training as required.

QUALIFICATIONS AND REQUIREMENTS

1. Minimum of a High School Diploma.
2. NORIS/LEADS certification required within 30 days of hire.
3. Must possess and maintain a valid Driver’s License.
4. May be required to drive own and/or County vehicle.
5. Excellent interpersonal skills including the ability to develop and maintain effective working relationships with judges, other elected officials, Court employees, law enforcement officers, lawyers, outside agencies, businesses, and the general public.
6. Ability to maintain sensitive and confidential information.
7. Ability to effectively and professionally communicate verbally and in writing in English to diverse audiences, and to produce concise, error-free documents and reports.
8. Must be conscious of and sensitive to the diversity within the Court’s jurisdiction and be able to interact professionally with this diverse population of people from many different geographic, socioeconomic, religious, racial, and ethnic backgrounds on a regular basis.
9. Ability to prioritize work, work independently without daily direct supervision, and manage a variety of duties simultaneously.
10. Must have good time management skills and be highly organized and detail-oriented.
11. Professional appearance and demeanor appropriate for the position.
12. Demonstrated dependability, reliability, and excellent attendance record.
13. Patience, objectivity, maturity, effectiveness under stress, initiative, adaptability, leadership, and sound judgment.
14. Must work with and may have exposure to biological waste.

Additional consideration will be given to applicants who have any of the following: Experience in a legal or office setting; prior experience in a criminal justice field; knowledge of court procedures.

The qualifications and requirements listed above are guidelines for selection purposes. Alternative qualifications may be substituted if considered by the Court to be sufficient to demonstrate the ability to perform the essential duties of the position.

COURT EXPECTATIONS OF EMPLOYEE

In completing the duties and responsibilities of this position, the Court expects the incumbent will adhere to all Court policies, guidelines, practices and procedures; act as a role model both inside and outside the Court; perform duties as workload necessitates in a timely, accurate and thorough manner; be conscientious about meeting department productivity standards; and communicate regularly with supervisor about department issues.

AT-WILL EMPLOYMENT

The individual holding this position is an at-will employee and serves at the pleasure of the Court; employee is not in the classified civil service system and is not a member of a bargaining unit. The Court is an Equal Opportunity Employer and does not discriminate on the basis of race; color; religion; sex; gender or gender identity; sexual orientation or identity; national origin (ancestry); age (40 or older); citizenship; marital status; pregnancy, childbirth or medical condition related to pregnancy or childbirth; military status (past, present, or future); non-disqualifying disability; genetic information; and all other classes and conduct protected by Ohio, federal, and local law.