Professional Learning Instructional Designer

Position Overview

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.

The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

In support of this mission, the Professional Learning Instructional Designer will collaboratively lead design and implement innovative professional learning projects and experiences. The Professional Learning Instructional Designer will further cultivate a culture of learning and innovation at the Tollway

Essential Job Functions

The Professional Learning Instructional Designer responsibilities include but are not limited to:

• Design and develop learning experiences across various delivery modes, including in-person training, virtual sessions, e-learning modules, hybrid learning as well as on the job experiences 
• Design and develop innovative learning content (e.g., infographics, multimedia, games, etc.)
• Facilitate learning sessions in-person, virtually and hybrid variations
• Act as an administrator and user solution support for Learning Management System
• Develop and execute evaluation processes to track impact
• Utilize data analysis to determine programmatic improvements
• Analyze learner needs using instructional design best practices 
• Write scripts for and create video and audio content
• Collaboratively strategize and plan for future programmatic growth and excellence
• Remain current on best practices in instructional design
• Collaborate with other departments and teams as needed
• Complete special projects and other duties as assigned

Qualifications

Education (Required)

• Bachelor’s degree from unaccredited college in a related field of study or the Equivalent of Education and Experience

Skills and Experience (Required)

• Three years of experience designing learning for organizations
• Demonstrated experience applying innovative approaches to instructional design and adult learning
• Highly skilled in facilitating virtual and in-person learning experiences in a clear and engaging manner
• Active learning design and facilitation experience
• Exceptional writing and verbal skills
• Ability to use a range of technology and tools, including but not limited to: Microsoft Office, video and editing software and course authoring tools
• Exceptional ability to leverage the Learning Management System to benefit the organization and all users.
• Excellent graphic design skills
• Superior organizational, problem solving and critical thinking skills
• Ability to manage multiple projects and work effectively with moderate supervision in a fast-paced complex environment
• Ability to plan and participate in highly collaborative projects
• Highly customer service oriented
• Ability to collaborate with stakeholders at all levels of the organization
• Ability to maintain confidentiality
• Completion of a skills assessment

Application Requires:

• Resume
• Portfolio includes a combination of at least four (4) of the following:
  1. Job aides
  2. E-learning
  3. Infographics
  4. Course Maps
  5. Storyboards
  6. Video
  7. Slide Decks

The Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status, sex or sexual orientation.