Operations Manager

Operations Manager will oversee and optimize the day-to-day logistics of Delet’s service delivery. Work closely with the CEO, manage field operations, support customer onboarding, and ensure smooth execution of our leasing services across multiple properties.

Responsibilities include:

Oversee field kit installations, removals, and logistics

Manage communication with property managers and owners

Coordinate support team workflows to ensure timely follow-ups and high-quality service

Maintain operational systems and inventory of Delet hardware

Support onboarding of new customers and properties

Track performance metrics and suggest improvements to increase efficiency

Collaborate with marketing, sales, and product teams to align operations with business goals

Qualifications:

Bachelor’s degree preferred (Business, Real Estate, Operations, or related field)

Strong organizational and project management skills

Excellent communication and problem-solving abilities

Comfortable working in a startup environment with shifting priorities

Tech-savvy and familiar with CRM or property management tools a plus

Prior experience in real estate operations, logistics, or field service management preferred