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NOW HIRING: WEBSITE & IT COORDINATOR

Use your tech skills to expand access to justice in Arkansas — no legal background required

Arkansas Access to Justice is seeking a full-time Website & IT Coordinator to manage and improve ARLawHelp.org, the state’s primary legal information and self-help platform. The site receives over 30,000 visits each month and serves as a vital resource for Arkansans navigating civil legal issues without an attorney.

(Note: While this position is managed and supervised by Arkansas Access to Justice, the successful candidate will be formally employed by Legal Aid of Arkansas, our grantee.)

This role is tech-focused, not legal. You’ll be responsible for maintaining website functionality, building interactive forms using document assembly software, and ensuring accessibility and usability across digital platforms. If you're passionate about technology and public service, we want to hear from you.

What You’ll Do

Website & IT Management

  • Oversee daily operations and updates for ARLawHelp.org
  • Troubleshoot and resolve technical issues across multiple websites
  • Support additional sites operated by Legal Aid of Arkansas and Arkansas Access to Justice

Content & Interactive Form Development

  • Build user-friendly, fill-in-the-blank legal forms using tools like Gavel.io (training provided)
  • Maintain content clarity, ADA accessibility, and up-to-date legal resources
  • Collaborate with staff and partners to post new materials and ensure relevance

User Experience & Design

  • Help improve site layout, navigation, and interface with an emphasis on accessibility
  • Conduct basic usability testing and implement user feedback for continuous improvement

SEO, Analytics & Optimization

  • Monitor traffic using Google Analytics or similar tools
  • Use insights to improve performance, visibility, and user experience
  • Implement SEO best practices to expand reach

Security & Compliance

  • Apply standard website security practices to protect user data
  • Ensure ongoing compliance with accessibility and privacy standards

Qualifications

Required Skills:

  • Experience managing websites, especially with WordPress or similar CMS
  • Proficiency in HTML, CSS, and basic JavaScript
  • Familiarity with web analytics and SEO principles
  • Strong writing and editing skills
  • Detail-oriented and organized, with the ability to manage multiple projects
  • Preferred Experience
  • (Not required, but helpful and valued)
  • Experience with Gavel.io, LibGuides, or other digital form/document platforms
  • Prior work with nonprofit, government, or mission-driven organizations
  • Knowledge of accessibility best practices and inclusive design
  • Based in Arkansas or willing to relocate (preferred, but not required)
  • Legal education or background (preferred, but not required)

Compensation & Benefits

  • Salary: $55,000 – $75,000, depending on qualifications and experience
  • Benefits: Full health insurance, retirement plan, and generous leave
  • Schedule: Flexible, with the potential for remote work once established in the role
  • Impact: Meaningful work that helps Arkansans access their legal rights

How to Apply

Please send the following to Abby Brenneman at abby@arkansasjustice.org:

  • Your resume
  • A brief cover letter
  • Contact information for three (3) professional references