Cage Shift Manager
JOB DESCRIPTION
BUSINESS TITLE: Cage Shift Manager (Day, Swing and Grave Shifts Available)
SALARY GRADE: Salary based on experience
DEPARTMENT: Finance
REPORTS TO: Cash Operations Manager
SUPERVISORY RESPONSIBILITY: Yes
LEADING TIER: Leading Others
SUMMARY DESCRIPTION:
Purpose and function of job.
The Cage Shift Manager is responsible for safeguarding assets, and supervising Cage operations by ensuring the internal control procedures are followed and be vigilant of irregularities; and ensuring compliance with all applicable Law, rules, and regulation as well as all Federal laws governing monetary transactions and company policies and procedures and internal controls.
ESSENTIAL JOB FUNCTIONS/DUTIES:
List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.
Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming.
Safeguards assets.
Supervises Cage personnel as well as Shift Supervisors.
Ensures compliance with Company policies and the Gaming Regulations.
Maintains control and inventory of all currency, coins, checks, related forms, and documents.
Ensures compliance with gaming controls, company regulations and internal controls.
Ensures proper supervision of all cage activities and records necessary to affect an accurate and orderly operation.
Assists the Cash Operations Manager in the evaluation, training, and instruction of Cage personnel.
Assists with evaluation and training of shift Supervisors.
Assists with schedules and timesheet changes, tracking time off requests and timecard approvals.
Assists the Cash Operations Manager with effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
Maintains strict confidentiality of internal activities.
Performs other duties as assigned.
JOB SPECIFICATIONS:
Education, experience, skills required, equipment used.
Must be 21 years or older.
High school diploma. GED, or relevant experience.
Three (3) years of cage experience, with one (1) year in a supervisory capacity preferred.
Extensive knowledge of state gaming regulations pertaining to casino operations.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Proficient with Microsoft Office Suite or related software.
CORE COMPETENCIES:
Guest Focus
Initiative
Teamwork Orientation
Consultive Communication Proficiency
Ethical Conduct
Problem Solving/Analysis/Strategy
Decision Making
Flexibility
Stress Management/Composure
Forecasting and Cost Analysis
Building and Developing Successful Teams
Emotional Intelligence
Relationship Building
Goal Achievement
TRAVEL REQUIREMENTS:
Travel is not required for this position.
WORK HOURS:
Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
CERTIFICATION REQUIREMENTS:
Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No
Gaming License Required? Ability to secure and maintain NE Gaming License.
Other Certifications? N/A
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
PHYSICAL REQUIREMENTS ASSESSMENT
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.
WORK ENVIRONMENT:
1
Accessibility of all worksites required for the position
1
Exposure to weather and temperature extremes
2
Exposure to darkness
1
Exposure to cramped spaces
2
Exposure to loud noises
1
Exposure to chemicals and fumes
1
Exposure to dust
1
Exposure to heights
1
Exposure to work safety hazards
2
Exposure to secondhand smoke
1
Amount of overtime/extended work hours required
2
Availability to work various shifts with multiple start times
PHYSICAL EFFORT:
1
Physical mobility: movement from place to place on the job, considering distance and speed
1
Physical agility: ability to maneuver body while in place
2
Ability to lift up to 50 lbs
2
Physical strength to handle routine office materials and tools
1
Dexterity of hands and fingers: Must be able to perform opening, dropping, filling, closing and maintenance of all equipment utilized within the department
1
Dexterity of feet
1
Physical balance: ability to maintain balance and physical control
1
Coordination: including eye/hand, hand/foot, etc.
1
Endurance: prolonged physical activity with limited opportunity to rest
MENTAL EFFORT:
2
Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2
Memory, considering the amount and type of information
2
Complexity of decision making
2
Time pressure of decision making
2
Analytical thinking
2
Conceptual thinking
2
Ability to compute math calculations
COMMUNICATION:
2
Fluency in English
0
Fluency in another language
2
Verbal communication
2
Written communication
2
Non-verbal communication
SENSORY ABILITIES:
2
Ability to see
2
Ability to distinguish colors
2
Ability to hear
1
Ability to smell
1
Ability to taste
2
Sense of touch