Patient Care Coordinator
Job description
A leading healthcare facility is seeking a friendly and professional individual to join our team as a Patient Care Coordinator. In this crucial role, the successful candidate will be responsible for managing front desk operations while providing compassionate and attentive care to our patients. Strong organizational skills, excellent communication abilities, and a genuine commitment to patient care are essential qualities for this position.
Responsibilities:
- Greet patients and visitors in a warm, empathetic, and professional manner, putting them at ease upon arrival
- Answer and manage phone inquiries, schedule appointments, and document patient information accurately and efficiently
- Manage patient appointments, including rescheduling, cancellations, and confirming upcoming appointments
- Maintain patient privacy and confidentiality at all times, adhering to HIPAA regulations and company policies
- Ensure the cleanliness and organization of the reception area, including managing patient forms and informational materials
- Assist with general office tasks, such as scanning and filing documents, ordering supplies, and maintaining medical equipment
Requirements:
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities, with close attention to detail
Job Type: Full-time
Pay: $24.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday