Instructional Designer

Date Posted: 06/18/2025

Hiring Organization: Rose International

Position Number: 484337

Industry: Automotive

Job Title: Instructional Designer

Job Location: Torrance, CA, USA, 90501

Work Model: Onsite

Shift: 8-5

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 12

Min Hourly Rate($): 40.00

Max Hourly Rate($): 42.00

Must Have Skills/Attributes: Articulate 360, Automotive, Instructional Design, Learning Management System (LMS)

Experience Desired: Experience working in a Honda or Acura dealership service department (5-7 yrs)

Required Minimum Education: High School Diploma or equivalent

Preferred Education: Bachelor’s Degree

Required Certifications/Licenses: Not required for this role

Preferred Certifications/Licenses: ASE C1 certification or equivalent experience in

Required Education:
• High school diploma or equivalent

Preferred Education:
• Associate or Bachelor’s degree in Instructional Design, Education, Automotive Mgt., or a related field.

Preferred Certification:
• ASE C1 certification or equivalent experience in service consulting.

Required Skills/Experience:
• 2 to 5 years of experience in automotive service operations, preferably as a service advisor, service manager, or trainer.
• Strong understanding of dealership workflows, customer service principles, and service advisor responsibilities.
• Proficient in Microsoft Office Suite (especially PowerPoint), Adobe Creative Suite, and general AI tools for content development.
• Ability to interpret complex service processes and customer interactions and translate them into clear, engaging instructional content.

Preferred Skills/Qualifications:
• Experience working in an Acura dealership service department.
• Familiarity with Learning Management Systems (LMS) and eLearning authoring tools (e.g., Articulate, Captivate).

Roles and Responsibilities:
• Create, update, and maintain storyboards and instructional content for online self-study training modules tailored to automotive service advisors, ensuring alignment with customer service best practices, dealership processes, and brand standards.
• Conduct market research and analyze service advisor performance data and learner feedback to identify training needs, content gaps, and opportunities for improvement.
• Collaborate cross-functionally with subject matter experts (SMEs), trainers, and dealership personnel to ensure training content is accurate, relevant, and engaging.
• Manage and contribute to special projects related to service advisor development, customer experience, and dealership operations.
• Use Microsoft Office (especially PowerPoint) and other digital tools to create, edit, and maintain instructional materials and e-learning content in an office environment.
• Work closely with SMEs to translate dealership processes and customer service strategies into effective training content.

Industry: Car Manufacturing/Automotive
Start Date: ASAP
Location: Torrance, CA

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).