Production Support Intern
BankSouth Mortgage is seeking a motivated and professional Production Support Intern to join our Greensboro, GA office. This part-time, in-office position is perfect for a current college student looking to gain real-world experience in a fast-paced, client-facing environment while learning about the mortgage industry.
As the first point of contact for clients and guests, you’ll manage front desk responsibilities while also providing administrative and production support to our local Loan Officers.
Essential Functions
Front Desk & Client Support
- Greet clients and guests with a professional and friendly demeanor
- Answer incoming calls and route them appropriately
- Accept and process documents on behalf of Loan Officers
- Maintain a tidy and organized reception area
Production Support
- Assist Loan Officers with various administrative tasks related to mortgage loan origination
- Help with light business development activities (e.g., preparing flyers, sending thank-you notes, mailing closing gifts)
- Provide event support and assist with special projects as needed
Compliance
- Responsible for learning, understanding and practicing required fraud prevention practice, BSA and OFAC compliance requirements
- Ensure that BankSouth Mortgage adheres to all applicable federal and state regulations
- Maintain confidentiality of all customer files & associated information
Required Experience, Skills & Education
- Currently enrolled in a college or university program (preference for students pursuing business, communications, or related fields)
- Strong attention to detail and organizational skills
- Excellent communication and customer service abilities
- Ability to multitask and prioritize in a professional environment
- Proficient in Microsoft Office (Word, Outlook, Excel); comfort with social media tools a plus
- Previous customer-facing, administrative, or marketing experience preferred
- Minimum one (1) year marketing and social media experience preferred
Additional Details
- Location: In-office at our Greensboro, GA branch
- Hours: Less than 30 hours per week; flexible around class schedules
- Compensation: Paid hourly (rate based on experience and qualifications)