People and Training Coordinator

Who we are:
ITRCC is dedicated to delivering outstanding customer service focused on safety and built around our core values: Community, Actions, Reliability, Excellence, and Safety. Spanning 157 miles, across northern Indiana, ITRCC implements our core values to offer a safer and more efficient way of commuting.  

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Why we’re different:
ITRCC’s efficiency relies on our team members; at the ITRCC you won’t just be part of a company, you will be part of a family who respects their members and strives to cultivate sustainability. We are actively involved in the community and care for the wellbeing of our team members. We understand the importance of work/life balance while offering hybrid schedules for flexibility and productivity.

Summary:      

This position exists to ensure the proper level of employee engagement, development, competency and compliance training is achieved. This position is responsible for developing, delivering and continuously evolving a best practice of people and culture framework, while also striving to deliver a world class employee experience. This is accomplished through several methods including, but not limited to, frequent contact with departmental management, survey of employees, recognition of obvious gaps in employee engagement, employee development and training courses to help ensure a proper level of maturity.

Relationships:
• Reports directly to the HUB Management Team o Corporate Strategy Manager

Quality and Analytics Manager 
Communications and Customer Experience Manager 
• Works closely with the Chief People and Customer Officer (CPCO).

Responsibilities:
Performs all tasks safely, complies with all internal and external safety requirements, supports ITRCC safety culture, attends all safety trainings and completes all compliance trainings as required by ITRCC. 
Uphold ITRCC’s core values: Community, Actions, Reliability, Excellence, and Safety (CARES). Engagement 
Develops, seeks ExCo approval, maintains and completes the annual company and culture action plan. 
Routinely visits all ITRCC facilities to work with departments and employees to further implement and develop ITRCC values and culture 
Develop, launch and report on performance review process and results 
Collaboration with HR recruiter on all FTE hires to ensure alignment with CARES values. 
Participation on panel interviews for all management positions 
Upkeep of ITRCC Gear website People and Training Coordinator Job Title Human Resources Department HUB Management Team Direct Report / Manager 2-3 Years Desirable Work Experience Bachelor’s Degree Education Level Hybrid Location Full-Time (Exempt) FLSA Status May, 2025 Revision Date 2 PEOPLE AND TRAINING COORDINATOR Job Description 
Heads the CARES Committee including the planning and execution of all corporate events, family events, wellness events, volunteer events, etc. 
TRAINING:
Perform new employee orientation. Continually develops orientation program to reflect corporate culture 
Develop, coordinate, and perform specific departmental training (safety, HR and basic skills) 
Create and maintain relationships with training related vendors 
Perform end of the month reporting of all training 
Develop and maintain company quarterly training calendar 
Monitor the level of training given to Company employees to ensure proper training is provided to assist in employee growth and foster a positive corporate training culture 
Manages all Local 150 Training and communications 
Performs other duties as required
 

Qualifications:                                                                                     
Bachelor’s degree in Human Resources or related field
Must be self directed and well organized with the ability to manage multiple responsibilities at once
Knowledge and proficiency with Microsoft applications Word, Outlook, Excel, Power Point, and the Windows Operating System
Ability to communicate effectively both verbally and in writing
Ability to present training material to groups of employees in a fashion that fosters the retention of subject material
Ability to present information to management and employees at all levels with special emphasis on the ability to write clear, concise memos, letters, reports and policies
Ability to instruct, motivate and mentor others 
Ability to prepare subject handouts and various training aids
Must possess strong interpersonal skills and ability to work effectively with all departments and employees
Ability to maintain composure in demanding situations
Must possess and maintain a valid driver’s license
 

Working Conditions: 
This position requires: (Frequent est. 5 hrs per shift)
Frequent Standing, Sitting and Walking
Frequent Talking and Listening 
Light Physical Effort
Heavy Computer Usage 
Travel Time required may be up to 80% during normal business hours, 10 % outside of business hours